A restaurant here in Massachusetts decided to turn away a group of diners because some of them had service dogs. At a restaurant called Bamboo in Dedham, staff decided that a group that included several people with service dogs could be refused service. The police were called in, and unfortunately, the police sided with the restaurant. How this is remotely compliant with the ADA is beyond me, but these days, businesses seem to be getting the benefit of the doubt when it comes to a lot of things. It will be interesting to see where something like this will go in the courts.
At any rate, this little local chain, like Upper Crust, will be one that Kelly and I avoid and encourage others to avoid.
The TSA, an organization rapidly on its way to becoming both a punchline and the most-hated Federal agency in the country, has committed yet another mind-bogglingly stupid act. This time, they have forced an elderly cancer patient to all sorts of humiliating search procedures, including forcing her to remove her adult diaper. How does this make anyone safer? It certainly does not make anyone’s travel experience more fun. This sort of thing is why I have decided I will not fly domestically anymore. It’s either driving or the train. And it is positively infuriating to see this sort of thing being condoned by so many people who should know better. This is security theater, in the truest sense of the term. it is an utter waste of time and resources, and it makes ordinary people mistrust the people entrusted to protect them. It does not make flying more safe, it makes airports more unbearable.
The answer is, and always has been, better intelligence. Have we made the creation of more interpreters in Arabic, Farsi, Pashtun, and other relevant languages a priority? Not really, no. In fact, until recently the policy of the government was to be more afraid of interpreters that might be gay than they were of the terrorists. And we continue to collect huge piles of raw data that sit sometimes for weeks or months with no one looking at it because there is simply too much for the overworked analysts to do. The data is useless unless someone can actually examine it. Most of the time, that sort of data can be used to show trends and patterns. It rarely if ever has everything all wrapped up in a neat little package like TV or the movies. Just grabbing all the e-mails and tapping all the cell phones the way was done with AT&T is such a colossal waste of time it makes my head hurt. It’s not like by grabbing all the Tweets in the country the government is suddenly going to find the one that says “Terrorists Abdul Johannsen and Ali Ibn Humperdink are going to bring a suitcase bomb onto U.S.A. Airways Flight 2112 on December 25th. Merry Christmas infidels!” And profiling of the most completely asinine sort has been policy, rather than behavior profiling, which is not only what is done in places like Ben Gurion airport in Israel, but is what we already do in the FBI and other crime analysis units around the country. And it works, people. IT WORKS. So stop trying to reinvent the wheel, and stop trying to insist for political expediency that the square wheel you invented really is better.