Internet in Greater Boston – fewer options for more money

Greater Boston, and especially our home of Cambridge, is undoubtedly one of the technology capitals of the United States, and certainly of the East Coast.   And yet Kelly and I have struggled for years to find a decent, reliable Internet provider for a reasonable price.  Currently we are using Comcast, because we simply could not get reliable service from Verizon no matter how hard we tried.  It was depressing, but at least we figured it probably wouldn’t get any worse.

And then earlier this week I read that our Internet/phone/cable provider, Comcast, is going through yet another merger.

Sigh.  No good can come from this.

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Recent news roundup- Political cartoon edition

These are mostly what has been popping up on my Google+ feed lately.  Some of them are doozies.  Enjoy.

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Poverty and the polar vortex

Today I read two very different but still related stories about things that happened in Hammond, Indiana due to the polar vortex.  Both stories emphasize the plight of the working poor in the United States, and how extreme cold affects them in ways that many people may not have even considered.

The first was about a house fire that claimed the lives of three small children and put two others and their father in the hospital.  The second was about a warehouse where workers were forced to continue working – without heat – even after the state had declared an emergency.

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A few more stores decide to keep Thanksgiving

Both Apple and Radio Shack have decided to not open on Thanksgiving.  Good for them.

Like Kelly had mentioned earlier, too many stores are trying to maximize their profits by extending hours as much as possible on Thanksgiving weekend.  And they are doing it at the expense of their lowest-paid employees.  It’s not like the CEOs are going to pull a late shift themselves that day.  But the CEO class really can’t relate to their employees most of the time anyway.

And the supreme irony of this is that being open longer this Thanksgiving weekend is not likely to make the weekend more profitable.  Things sold on Thanksgiving are generally done at the expense of Black Friday sales, rather than generating new sales.  It’s not like people who avoid shopping that weekend or on Black Friday will suddenly decide to go shopping on Thanksgiving Day itself.

Of course, I don’t see a lot of people asking the question “what would happen if ordinary people had more money to spend?” either.  In fact, there’s no shortage of people who complain about the lack of consumer spending without asking “how are regular people supposed to increase their spending when they are broke?” These same people trash talk the idea of raising the minimum wage while talking about how tough a time the very wealthy have with their taxes.  Actually, not so much – especially when you look at the historical patterns.

As one of the broke people, I can definitely say that yeah, if I had a better paying job (or jobs), I would be able to spend more.  And we’re trying to get that better job or jobs.

-Geoff

 

Suddenly, I wish I could “like” something on Facebook

Anyone who’s a regular reader around here knows that Geoff and I are not on Facebook.  Today I ran across something on the Huffington Post that made me wish that I could actually like or upvote it or whatever it is you do on Facebook.  Get out the tissues, folks, this one is horrible and amazing all at the same time.

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Welcome, October

Ok, so it’s October 1st.  The Federal Government has effectively shut down.  Open enrollment for the ACA has started, but the website isn’t working.  In fact, until about 11:00am this morning, the MA iteration of the website didn’t even reflect that open enrollment for people looking for ACA healthcare effective 1/1/14 had begun.

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A lesson in contrasts

I think it is safe to say that the march of human rights has made steady though inconsistent progress over the last 100+ years. In the last 48 hours some interesting stories have popped up that have reminded me not only of how far we’ve come but also of how far we have to go.

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The customer is not always right

One of the greatest disservices ever done to workers in this country was the introduction of the phrase, “The customer is always right.”  The credit for that tidbit of wisdom goes to Stanley Marcus of retailer Neiman Marcus.  Thanks, Stanley.

The customer is NOT always right.  Anyone who has ever worked in retail, food service, or front line customer service of any kind can tell you that.  In our society comprised of increasingly entitled, unintelligent, lazy, self-centered, and generally ignorant people, giving them something so blatantly easy, so totally pandering to grab onto as “The customer is always right” has done nothing but harm.

That has never been more obvious than in the last few days when the vine video in this article, if you can call a 6 second loop a video, went viral.

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